Medicare-funded case conferencing
Coordinate multidisciplinary care for complex patients, get rebated by Medicare
Conference.care makes it easy to run Medicare-funded case conferences — GPs, specialists and allied health working through one patient together, live, from their own rooms.
100% free for GPs, specialists and practices — no subscriptions, no fees, no lock-in.
Trusted by health practitioners across Australia
The unfortunate truth
The patients who most need multidisciplinary care rarely receive it.
A patient with several long-term conditions needs input from an entire multidisciplinary team.
In practice, they rarely get it. Costs are prohibitive, wait times are ludicrous, and limited Medicare funding covers just 5 allied health sessions a year under a care plan.
Consequently, their GPs are left managing their care largely alone, without meaningful multidisciplinary input.
The solution
Case conferences bring multidisciplinary care to every patient
Case conferences are multidisciplinary meetings where a GP sits down with specialists, allied, and mental health to agree on needs, goals and a treatment plan for complex patients.
These discussions are rebated by Medicare — so the coordination that was non-billable becomes a rebated session, with a team in it.
Why it’s different
Real-time, collaborative and billable
Unlike referral letters or phone calls, case conferencing lets a care team consider a patient synchronously together — and be rebated for it.
| Capability | Case conferencing | Referral letters | Phone calls |
|---|---|---|---|
| Real-time, synchronous discussion | ✓ | Delayed | ✓ |
| Group consideration of the patient | ✓ | — | — |
| Specialist input without a separate referral | ✓ | — | — |
| Time spent is billable | ✓ | — | — |
| Efficient, instant feedback | ✓ | Delays | Phone tag |
Conference.care makes case conferencing easy
Conference.care is a clinical service, not a piece of software you are left to run. We keep a credentialled team of local specialists and allied health clinicians with real-time availability, ready to join case conferences convened by GPs and specialists across Australia.
The platform is what makes that practical: it builds the team around each patient, finds a time, records consent, captures the notes during the call and prepares the documentation behind the claim.
We help you satisfy every Medicare requirement automatically
Team composition, duration tiers, frequency intervals and the right item number — the platform holds you to each of them as you schedule, run and document the conference, so a claim is never left to memory.
Every clause of the case-conferencing items, and how the platform meets it, is set out on one page.
- Consent, before anything is booked. The patient is texted a plain-English explanation and asked to agree; their agreement is stored with the date and time.
- Times and participants, captured automatically. Start and end times and every participant are recorded by the platform, not typed up afterwards.
- One shared record. Everyone writes into a single document alongside the session; it goes to every participant and exports into the patient’s record.
- Bulk billing in one message. After the conference the patient assigns their benefit by reply — nothing to print or sign.
Proven to improve care
Research consistently shows multidisciplinary case conferences deliver wide-ranging benefits across many health contexts.
For patients
- Fewer hospitalisations and ED presentations
- Better symptom management and quality of life
- Lower overall healthcare costs
For practitioners
- Enhanced clinical decision-making
- Patient problems properly identified
- More effective care plans
For practices
- Billings from patients already on the books
- Referral relationships that come back
- No consulting room tied up
- Attract and retain clinicians
Founded and led by Australian doctors
Dr Daniel Nguyen
Co-founder · FRACGP
Dr Chris Mitchell AM
Former RACGP federal president
Dr Bruce Willett
Former RACGP federal vice president
Prof Danielle Ní Chróinín
FRACP — Geriatric and general physician
Bring the entire care team into the room
Hundreds of GPs, specialists and allied health professionals already use Conference.care to deliver coordinated care — and get funded for it. Setup takes minutes.
What clinicians say
As a newly fellowed GP, I cannot speak highly enough of the service. The advice and expertise of each clinician is invaluable, and the team makes it incredibly easy to engage — the technology is both accessible and effective.
Dr Maureen KrasnoffGP · Lockridge Medical Centre
Conference.care has transformed case conferences from a frustrating task into a streamlined, high-value process. I've even had patients sit in, ask questions and take ownership of their health. This feels like what healthcare was meant to be.
Dr Mithun Sri GaneshanPractice Principal · Bayswater GP
As a specialist GP passionate about comprehensive care, I'm very impressed with the collaborative care support offered. They've made the entire experience seamless — and made multidisciplinary care enjoyable and simple.
Dr Sonu Thaker, FRACGPGP · Ranford Medical Centre
As a physiotherapist, I have found the Conference.care software and the opportunity to collaborate with GPs and other allied health professionals incredibly valuable. It has made it much easier to discuss complex patient cases, share insights, and work together toward clear, practical plans of action. The platform has helped improve communication across disciplines and supported more coordinated care for patients.
Kanhav GoyalDirector · Physiotherapist · Strive Healthcare
I have found Conference.care extremely valuable. I have gained valuable insights from other healthcare professionals that have enhanced my clinical practice and provided a fantastic opportunity to contribute to better patient outcomes. I highly recommend Conference.care.
Michelle KearneyIBS & Gut Health Dietitian · Edible Health